Privacy, Rights, and Self Determination of Clients
You have an ethical and legal responsibility to honor the rights of your clients, especially those regarding privacy and self-determination. In this course, you will learn about each of these and explore ways that you can protect your clients. The goal of this course is to provide non-licensed direct care workers in home-based care with education about the privacy, rights, and self-determination of clients.
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Course Code: REL-PAC-0-PRSDC
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2026
Learning Objectives:
Outline the rights of home-based care clients.
Explain why protecting clients’ rights is important.
Describe at least five ways that you can protect your clients’ rights.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Clients’ Rights
Clients’ Rights and Their Importance
Terms
Medicare and Medicaid Requirements
Individual Rights
Discrimination
Care Choices
Care-Related Charges
Access to a Translator or Interpreter
Personal Property
Theft, Damage, or Misuse of Personal Property
Grievances
Safe, Clean, Comfortable Home Settings
Honoring Client Choice
Personal Items
Personal Style
Meal Preferences
Personal Relationships
Freedom from Abuse and Neglect
Personal Finances
Survey Review
Review
Summary
Section 3: Protecting Clients’ Rights
Boundaries
Client Privacy
Right to Refuse
End of Life
Living Will
Power of Attorney
Do Not Resuscitate
Physician’s Orders for Life Sustaining Treatments
Anatomical Gift
Additional Resources
Adult Protective Services and the Complaint Resolution Unit
Review
Summary
Section 4: Conclusion
Summary
Course Contributor
References
Congratulations!
Instructor: Jennifer W. Burks, M.S.N., R.N.
Jennifer has over 30 years of clinical and teaching experience, and her areas of expertise are critical care and home health. She is certified as an OASIS Specialist- Clinical (COS-C) and is a Curriculum Designer in post-acute care for Relias. She earned her Bachelor of Science in Nursing from The University of Virginia in 1993 and her Master of Science in Nursing from The University of North Carolina, Greensboro in 1996. Her professional practice in education is guided by a philosophy borrowed from Florence Nightingale’s Notes on Nursing, “I do not pretend to teach her how, I ask her to teach herself, and for this purpose, I venture to give her some hints.”
Target Audience:
The target audience for this course is: All Staff; in the following settings: Skilled Nursing Facility.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.