Course Code: REL-ACU-0-HCMPO
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2025
Learning Objectives:
Explain the advantages of the Case Management model of care.
Discuss the importance of Case Management as related to on-call services.
Describe the regulations governing the hospices QAPI program.
Explain the role of Case Managers in patient outcomes and QAPI.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Case Management
Defining Case Management
Case Management and Staffing
Review
Summary
Section 3: On-Call Needs of Hospice Patients
The Case Manager’s Role
On-Call Challenges
Review
Summary
Section 4: Case Management and Patient Outcomes
Patient Outcomes
Plan Of Care Development
Review
Summary
Section 5: Quality Assurance and Performance Improvement (QAPI)
QAPI
The Case Manager’s Role in Patient Outcomes and QAPI
Review
Summary
Section 6: COVID-19 Impact On Hospice Case Management
Pandemic and Hospice Case Management
RN Case Manager Role During COVID-19
CMS Waiver 1135 and the CARES Act
Bereavement During A Pandemic
Review
Summary
Section 7: Conclusion
Course Summary
Course Contributor
References
Subject Matter Expert: Elizabeth Vaccaro, BSN RN
Elizabeth Vaccaro earned her Bachelor of Science in nursing from Kean University. She has worked as a Multiple Sclerosis Nurse Educator. Elizabeth has worked in a variety of healthcare settings from the hospital to the pharmaceutical industry which has allowed her to have a great appreciation for all the challenges that span the healthcare field. She has practiced in the hospice setting for nine years in a variety of roles from Case Manager, Educator, and Director of both inpatient and home care hospice.
Writer: Meredith Moyers MS, RD, LDN
Meredith earned a Bachelor of Science in Dietetics from The University of Akron and a Master of Science in Human Nutrition from Eastern Michigan University. After completing her internship with The Detroit Medical Center, she began working in various academic medical centers in Ohio and North Carolina. She completed a Certificate of Training in Weight Management and Advanced Training in Metabolic Adaptations. She also holds the Google Project Management Professional Certification. During her tenure working in direct patient care, she was a certified specialist in oncology nutrition and founded an oncology teaching garden at the SECU Family House for patients and their families undergoing cancer treatment. Meredith has experience in providing nutrition therapy in both acute and ambulatory settings in areas of oncology, cardio-thoracic transplant, renal, and general medicine.
Target Audience:
The target audience for this course is: Care and Case Managers; Nursing Personnel; in the following settings: Hospitals: Acute.
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To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.