Change Management: Navigating Change

Course Code: REL-ALL-0-CMNC

Hours: 0.5

Type: Online Course

Content Expiration Date: 6/30/2026

Learning Objectives:
Recognize the reasons people resist change and learn ways to overcome resistance.
Identify the characteristics, behaviors, and actions required to be an effective agent of change.
Learn communication actions to help people adapt to change.

Outline:

Section 1: Introduction

About This Course

Learning Objectives

Section 2: The Challenge of Change

Meet Amanda

Change Defined

Organizational Change

Dynamics of Change

Why People Resist Change

Overcoming Resistance to Change

Review

Summary

Section 3: Manager as Change Agent

Key Characteristics

Coaching Through Change

Change Communication Guidelines

Review

Summary

Section 4: Conclusion

Summary

Course Contributor

References

Congratulations!

Expert Reviewer: David A. Winter, MBA, SPHR, SHRM-SP

​​​​​​​Mr. Winter received an MBA from the University of Richmond and a BA in Psychology from the University of Virginia. He is certified as a Senior Professional in Human Resources by the Human Resources Certification Institute and as a Senior Certified Professional by the Society for Human Resource Management. Mr. Winter has served as an HR executive in a variety of business settings and has more than 30 years of experience as a human resources practitioner. He is currently the president of an HR consulting firm focused on HR strategy and leadership, organizational and individual development, coaching, and training. 

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Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.

To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.